Refund Policy
Refund Policy
Last updated: April 4, 2026
At Firu Total Sales, your satisfaction is our priority. If you are not completely happy with your purchase, we're here to help.
Returns
- You have 30 days from the date of delivery to request a return
- Items must be unused, in original condition, and in original packaging
- Proof of purchase is required
Refunds
- Once we receive and inspect your return, we will notify you of the approval or rejection
- If approved, your refund will be processed within 5-10 business days to your original payment method
Non-Refundable Items
- Items marked as final sale
- Downloadable products
- Items damaged due to misuse
Exchanges
We replace items only if they are defective or damaged. Contact us at support@firutotalsales.com to arrange an exchange.
Shipping Costs
Return shipping costs are the responsibility of the customer unless the item arrived damaged or defective.
Contact Us
Email: support@firutotalsales.com